Contact Information - Policies and Notes


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MotoGear Outlet Inc
Showroom / Mailing Address:
5405 W. 56th Ave., Suite A
Arvada, Colorado 80002
USA
Telephone: (303) 456-4757
FAX : (509) 694-6105
email: info@motogearoutlet.com


Showroom Hours:
Monday thru Friday 9:30AM  - 5:30PM (MTN Time)
Saturday: 9:00 AM - 5:00 PM (MTN Time)

Check out the Event Calendar

MAP

Shipping Policy
Most orders within the continental US are shipped from Arvada Colorado USA via UPS Ground or similar method.
Orders shipped to Hawaii and Alaska ship via USPS Priority Mail or Ground Service.
All International orders will require additional shipping charges and will ship via USPS Air Priority Mail or Global EMS (depending on country).  Motogear Outlet will contact the buyer with notification of the additional funds required.
Expedited shipping is available on request with additional shipping charges.
Shipping charges include handling and materials (boxes) cost.
All items are shipped within 48 hours of receipt of order unless specified otherwise.
If your order includes a backordered item you will be notified with an estimated time of delivery.
Items that are marked "Free Shipping" are for shipments within the continental US only.

Return/Exchange Policy
All returned/exchanged items are processed free of charge within 30 days of purchase. All items must be retuned in as new condition will all manufacturer tags attached. All merchandise must be unused, never installed and without damage to product or manufacturer's original packaging.  All items must be returned in a separate box - protecting the manufacturers original packaging. Used items are not available for return. Items returned that do not adhere to the above are subject to a restocking fee of up to 35%.
All returned/exchanged items received by MotoGear Outlet after 30 days from date of purchase are subject to restocking fees of up to 35%.
Customers are responsible for all return shipping charges
Item return/exchange due to packing error will incur no additional shipping charges.
Clearance/Discontinued (Closeout) items may not be available for return or exchange. For exchanged items we will do everything possible to accommodate your wishes if the desired item is no longer available.

All returns/exchanges are to be sent to;
MotoGear Outlet Inc.
5405 W 56th Ave., Suite A
Arvada, CO 80002
USA
Include copy of original invoice with reason for return/exchange.
Refunds will be credited back to credit card or by check depending on payment method.

Purchase Policy
All purchases are US$.
Sales tax is applicable on any order shipped to a Colorado Address.
Discounts or Specials can be rescinded by MotoGear Outlet at any time.
MotoGear Outlet reserves the right this website and any information listed within.

Privacy Policy
We respect your privacy.  We never sell, rent or give your name, email or address to anyone!  All information is used exclusively by MotoGear Outlet.

   
 

 

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